Sunday morning is a great time to listen to podcasts, new discoveries as well as a favourite or two as I sip my cuppa (Dave Winer’s Morning Coffee Notes is a great accompaniment with the first cup of tea). This morning, I’ve listened to one new one – Steve Rubel’s first podcast which he recorded […]
Category: PR
Blog censorship and the impact on doing business in China
The many conversations in recent weeks about blog censorship in China won’t lead to any meaningful conclusions, I reckon. While the first amendment rights to free speech that many bloggers passionately post about is a US concept (and hardly likely to make inroads in China any time soon), it is something I also strongly believe […]
EDS keeps blogging guidance simple
As more companies start blogging – and the list is gaining ground – more are also making publicly available their guidelines on blogging, primarily focused on what the ground rules they have put in place are for employees who blog publicly so everyone knows the boundaries. Good recent examples include IBM, Thomas Nelson Publishers, Hill […]
Ballmer interview turns communication upside down
Watching Robert Scoble’s video interview with Microsoft CEO Steve Ballmer is the confirmation for me that formal, pre-planned and carefully-controlled organizational communication has now reached an evolutionary end point. Traditionally, planning and managing communication in organizations is a function managed by people skilled in particular areas of communication (corporate, marketing, PR, investor, internal, etc). So […]
Ketchum can’t spin it either
PR Week published a Q&A interview last Thursday with Adam Brown, director of eKetchum, as a sort of analysis of the brouhaha that blew up following Ketchum’s announcement in June of their launch of a new media practice, Ketchum Personalized Media, and the derision with which the news was greeted by the online PR community. […]
Evangelize that!
I couldn’t resist grabbing the last line from Tom Murphy’s highly-readable post yesterday to be the headline for my post today. With an added exclamation mark. This is the best response I’ve read to a laughable post by Russell Beattie last week in which he said that PR people are morons and where he whinges […]
Blogger waging war on Land Rover
Yesterday I wrote a brief post about customer relationship issues and Dell and how an influential US blogger had vented his spleen on his blog detailing his negative experiences with the PC maker. I noticed a trackback ping to that post from another blogger who’s waging a war in a blog on car maker Land […]
It’s context that’s important
Steve Broback at Blog Business Summit has posted a list of 51 PR firms whose websites include the word ‘blog’: […] As a non-scientific research project, I asked our research geek Jason Preston to identify the top PR firms websites and using Google’s “search within” ability, log how many times Google detects the word “blog” […]
An opportunity for Land Rover
It looks like all’s well for Adrian Melrose that ends well. Adrian’s the blogger who’s been waging war on Land Rover. In a post this morning on his war blog, Adrian says that he struck a deal with Land Rover yesterday on a replacement Discovery. While the main point in all this – Adrian’s desire […]
The big fat pipe is the New PR
In contrasting Old PR versus New PR, Tim Bray makes the point that PR (Old PR, that is) has never been about transparency but, rather, about command and control. This is the type of PR that many of us are still familiar with. According to Tim: Senior management, with a lot of input from marketing […]
GM’s advice to would-be corporate bloggers
To any senior executive on the fence about starting a corporate blog, Bob Lutz, the Vice Chairman of General Motors, has one word of advice: Jump. Writing in Information Week, Lutz says a blog provides no better opportunity to engage in an open dialogue and exchange of ideas with customers and potential customers, illustrating his […]
Now a potential PR issue for Land Rover
It looks like Adrian Melrose’s sorry tale of his experiences with his Land Rover Discovery just took a turn for the worse. From a post this morning on Adrian’s blog: […] So after months of campaigning for Land Rover to take me seriously about the defects in my first Discovery 3 and to agree to […]
Email has its disclosure risks, too
Financial Times: Versatel, the Dutch telecoms company, on Thursday denied it was the source of an e-mail announcing that it may be bought by Deutsche Telekom, triggering legal and regulatory probes into the document’s origin. Dutch media received the e-mail, purportedly from Versatel and Talpa, an investment company that is its biggest shareholder [and the […]
Ducati sponsors motorcycle blog
Italian blog portal Blogo.it formally launched Motoblog.it today, a new consumer blog on motorcycles with Ducati as the launch sponsor. This is the first sponsorship for a commercial blog in Europe, says Blogo.it’s Luca Lizzeri, and the first big sponsorship for a blog in Italy. It also represents Ducati’s first step into the blogosphere. Ducati […]
Can you help a PR colleague in the USA?
This is a sad tale which I’m posting in the hope that a reader might know how to help. From O’Dwyer’s via Jeremy Pepper: Liver Transplant is Needed Shari Kurzrok, a 31-year-old VP at Ogilvy PR Worldwide, will die within days if she does not receive a liver transplant. She was admitted to New York […]
Blog campaign backs Land Rover into a corner
Adrian Melrose’s The Truth About the Land Rover Discovery 3 campaign has shifted up a gear – and Land Rover still don’t appear to be paying attention. This is to do with a very unhappy Land Rover customer and how he’s using his blog as part of his attempts to get satisfaction to his grievances […]
Senior executive bloggers make the case for blogging
One of the most well-researched and -written feature articles I’ve seen in mainstream media about executive blogging is published in the 25 July issue of US News & World Report. Entitled Blogging Bosses, the 5-page feature on the website studies senior executives in US organizations with analysis and discussion on why they blog, the effects […]
Blogging a business closure
BL Ochman writes about her client and friend, Paul Purdue, founder of iFulfill.com, who is in the midst of every entrepreneur’s nightmare – he’s going out of business, and he’s using his blog to chronicle what he calls "the demise." This is a brave thing to do. Having read Paul’s announcement on Tuesday, I admire […]
Reputation at risk from third parties
A story in the Motoring section in Saturday’s Daily Telegraph highlights how simple things that go wrong can become the big things in a customer’s mind that marrs an overall positive impression of an organization and its brands. The story is about writer Patsy Weaver’s mixed experience on a visit to the Mercedes-Benz factory in […]
The judgment of Michael Jackson
BBC News: Michael Jackson’s latest greatest hits album has sold just 8,000 copies in the US in its first week of release, reaching number 128 in the chart. The Essential Michael Jackson is the star’s first release since he was cleared of child abuse a month ago. […] Jackson faces a struggle to repair his […]